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GENERAL TERMS and CONDITIONS
AkzoNobel Product Trial Terms 2023
We are committed to delivering high-quality products to Our customers, one of the many ways we do that is through Our Tested and Approved product testing process that involves gaining feedback from Our professional customer on their experience of using Our products as part of a Product Trial. This approach is an important part of Our product development and approval process and involves Professional Decorators participating in multiple application tests, with the aim of ensuring that Our new products meet their needs and expectations before they get released into the market. If You are a Professional Decorator and would be interested in participating in trials of new products, please enter Your details at the link below and we will be in touch when an Opportunity to participate in a Product Trial arises.
Please read these Terms carefully and make sure that You understand them, before entering Your details at duluxtrade.co.uk/trialsignup. Please note in completing Your details and submitting them, you agree to be bound by these Terms and the other documents expressly referred to in it. By entering Your details, You confirm You are happy to be contacted by Dulux Trade in relation to taking part in the Product Trials. If You refuse to accept these Terms, you will not be able to register Your interest to participate in the Product Trials.
You should print a copy of these Terms or save them to Your computer for future reference. We amend these Terms from time to time as set out below. Please check these Terms to ensure You understand the terms which will apply. These Terms were most recently updated in June 2023.
1 INFORMATION ABOUT US
We are Imperial Chemical Industries Limited trading as ICI Paints AkzoNobel, a company registered in England and Wales under company number 218019 and with Our registered office at The AkzoNobel Building, Wexham Road, Slough, SL2 5DS (Us, Our or we). We operate the website www.duluxtradepaintexpert.co.uk (this/our site). To contact Us, please see Our Contact Us page. If You wish to contact Us in writing, You can send this to Us by email or by prepaid post to ICI Paints AkzoNobel, Wexham Road, Slough, Berkshire, SL2 5DS. You can also contact Us by calling the Dulux Customer Care centre on 0333 222 76 76.
2 THE OPPORTUNITY
2.1 These terms apply to the Opportunity to participate in Our Product Trials (“Opportunity”)
2.2 Participants (“Participants”) may register their interest in participating in product trials accordance with, and as further set out in, these terms and conditions.
3 HOW TO ENTER
3.1 The Opportunity will be available until further notice by Us.
3.2 To enter the Opportunity, complete the form online at duluxtrade.co.uk/trialsignup, providing answers to the required questions. The marked fields must be fully completed. Applicants must provide the required information to qualify for the Opportunity.
3.3 No purchase is necessary and there is no charge to register for Use of the website.
3.4 We do not and will not accept liability for applications that are not received or corrupted, regardless of cause, including, for example, as a result of any equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind. Proof of sending or transmission will not be accepted as proof of receipt of an application.
3.5 By submitting an application, You are agreeing to be bound by these terms and conditions.
3.6 Further terms will be applicable to the Participants that choose to take part in a Product Trial and any participation in the Product Trial will be dependent upon acceptance of those and any other applicable terms.
4 ELIGIBILITY
4.1 This Opportunity is open to Professional Decorators who are resident in the UK, or the Republic of Ireland aged 18 years or over, except:
a) Our employees or employees of our holding or subsidiary companies;
b) employees of agents or suppliers of Ours or Our holding or subsidiary companies, who are professionally connected with the Opportunity or its administration;
c) members of the immediate families or households of (a) and (b) above; or
d) anyone else connected with the Opportunity.
4.2 In applying for the Opportunity, You confirm that You are eligible to do so and eligible to partake in the Opportunity.
4.3 We will not accept applications that are automatically generated by computer, completed by third parties, duplicated or in bulk, have been altered, reconstructed, forged, illegible or tampered with or incomplete.
4.4 There is a limit of one application per person and individuals will be identified via email. Applications on behalf of another person will not be accepted, joint submissions are not allowed and duplicated requests will be invalid.
4.5 Applications do not constitute acceptance into a product trial.
4.6 You confirm that You have authority to bind any business on whose behalf You are accepting these terms.
4.7 AkzoNobel’s decision on all matters relating to the eligibility of Participation in the Opportunity and/or Product Trials is final and binding.
4.8 These Terms and any documents referred to in them and any specification provided by Us to You constitute the entire agreement between You and Us. You acknowledge that You have not relied on any statement, promise or representation made or given by or on behalf of Us which is not set out in these Terms, or any document referred to in them.
4.9 We reserve the right to amend or withdraw this Opportunity in whole or in part, temporarily or permanently, without prior notice.
5 THE PRODUCT TRIALS
5.1 Your details will be stored and be Used for the purpose of You being contacted in relation to Product Trials planned to be run by Us. By submitting Your details, You confirm that You have read and agree to these Terms , and Our Privacy Policy, available at https://www.duluxtradepaintexpert.co.uk/en/privacy-policy Participants will be contacted in line with the terms of this Agreement Using the details submitted by You. You will be given further details of the Opportunity and may be;
a) invited to participate in Product Trial events to test and give feedback on specific products and/or
b) Invited to participate in Product Trials through receiving Products to test in the course of Your profession as a Professional Decorator in return for completing a feedback form on the trial product.
5.2 The Opportunity may not be claimed by a third party on Your behalf.
5.3 The Promoter does not accept any responsibility if You are not able to take part in the Opportunity.
5.4 No cash or alternative to the Opportunity will be provided.
5.5 These Product Trial terms refer to and incorporate terms and conditions set out on Our website, including Our Terms of Use, Cookie Policy and Acceptable Use Policy,
5.6 These terms are in addition to and not in substitution of any terms which are applicable to any Product which may be included in a Product Trial.
6 LIMITATION OF LIABILITY
6.1 Insofar as is permitted by law, we, our agents or distributors exclude all conditions, warranties and other terms which might otherwise be implied and will not in any circumstances be liable to compensate Participants or accept any liability for any direct, indirect or consequential loss or damage incurred by any Participant in connection with this Opportunity. This shall not be deemed to exclude or restrict liability for death or personal injury resulting from the negligence of Us or Our employees or agents.
7 DATA PROTECTION AND PUBLICITY
7.1 We will only process Your personal information as set out in the https://www.duluxtradepaintexpert.co.uk/en/privacy-policy. We will ensure that we comply with the requirements of all legislation and regulatory requirements in force from time to time relating to the Use of Your contact details [and any related personal data) and process Personal Date in accordance with the privacy policy. You agree to Us storing the Contribution and Your Personal Data for as long as necessary to fulfil the Permitted Purposes and storing Your contact details on Our database in case it we need to contact. You and sharing Your contact details with members of the AkzoNobel group of companies, acting as joint controllers or processor.
7.2 By submitting Your contact details, You agree that we and Our third-party service providers may use Your details to contact You about the Opportunity and your application.
7.3 You are asked to provide details including Your name, email address, phone number, and relevant questions regarding Your business activities including the number of years You have been a Professional Decorating. These details are required to assess Your suitability for the Opportunity and specific Product Trials You.
7.4 You can withdraw Your consent at any time by completing the form which can be found on here Privacy Statement | AkzoNobel. This will not affect the lawfulness of any processing or Use carried out before You withdraw Your consent.
7.5 For data protection purposes we are the controller of (and responsible for) the personal data comprising and Your contact details and any related personal data.
8 GENERAL
8.1 We reserve the right, with or without cause, and at its sole discretion, to exclude any Participants in this Opportunity for any reason, including where there has been a violation of any of these terms and conditions.
8.2 We reserve the right to hold void, suspend, cancel, or amend this Opportunity in whole or in part, temporarily or permanently, without prior notice.
8.3 We reserve the right to revise these Terms from time to time, due to changes in the Opportunity; changes in relevant laws and regulatory requirements; and any other reasonable circumstance from time to time. Whenever we revise these Terms in accordance with this Clause, we will give notice of this by stating that these Terms have been amended and the relevant date at the top of this page.
8.4 Nothing in these terms and conditions restricts Your statutory rights as a consumer.
8.5 This Opportunity is in no way endorsed or administered by, or associated with Facebook, Instagram, LinkedIn, Twitter or any social media channels.
8.6 This Agreement is personal to You and You may not transfer Your rights and obligations under these Terms to another person without Our prior written consent.
8.7 The Contract is between You and Us. No other person shall have any rights to enforce any of its terms, whether under the Contracts (Rights of Third Parties Act) 1999 or otherwise
8.8 Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect
8.9 If we fail to insist that You perform any of Your obligations under these Terms, or if we do not enforce Our rights against You, or if we delay in doing so, that will not mean that we have waived Our rights against You and will not mean that You do not have to comply with those obligations. If we do waive a default by You, we will only do so in writing, and that will not mean that we will automatically waive any later default by You.
8.10 These Terms are governed by English law. This means that the Contract and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) will be governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction (unless You are a consumer and resident in either Northern Ireland or Scotland, in which case You may also bring proceedings in those countries).
8.11 We own the copyright, trademarks, design right and all other intellectual property rights in the Opportunity and the Products and You agree that these rights may not be Used in any way without Our written consent.
Colour Match Legal Guidance Notes for AkzoNobel Paint-Mixing Stockists
AkzoNobel Colours and Recipes
- AkzoNobel has an extensive range of colours available for colour mixing the Dulux Tinting System.
- AkzoNobel does not hold recipes for competitor colours on its tinting software. All recipes available are from the AkzoNobel database of colour recipes.
- AkzoNobel does not advertise, support or otherwise encourage the “holding of competitor colours” in any database.
Scanning Colours
Dulux colour matching provides a colour that closely matches or represents this colour:
- By calculating a bespoke colour recipe to give as accurate match as possible.
- Or by returning a nearest colour from our AkzoNobel Colour Collection Database, if a bespoke colour cannot be calculated.
These matches will be shown on screen as an ‘excellent, good or moderate match’.
In all cases customer should be encouraged to purchase a colour sampler to ensure the colour match meets their requirements.
Saving Colours for Customers
Stockists can save a colour match (bespoke or Collection) against a customer name on Dulux Mix2Win Next software for future use.
Should a Stockist wish to hold frequently used colours, they can do so, but must develop their own record system that does not include Competitor Brands or Names. Noting the following:
- The Stockist shall not use any competitor trade marks (Brand, Colour Name, acronym or any obvious reference) on Dulux tinting machine software, display screens, labels or receipts for colour matched paint.
- The Stockist shall not represent that colour matched paint is equivalent or the same as any competitor paint brand or colour name.
- The Stockist must always make it clear that the scan is a nearest match, not identical and that the paint product is not equivalent to any Competitor Brand.
Dulux Promise Terms and Conditions
We promise our paint will give you the perfect colour with a uniform finish and the coverage stated, or we’ll replace it.
1. The Dulux Promise (the "Promise") entitles a customer who has purchased Dulux; Matt, Silk or Soft Sheen, or EasyCare Matt, Kitchen or Bathroom, or Dulux Trade; Vinyl Matt, Silk or Soft Sheen, Flat Matt, Diamond Matt or Diamond Eggshell (500ml and larger packs only) or Dulux or Dulux Trade product with the Dulux Promise logo on-pack in the UK ("Selected Product") who believes that their Selected Product hasn't delivered the perfect colour, a uniform finish or the coverage stated, to a voucher to replace the Selected Product.
2. The Promise is available to private individuals and sole traders aged 16 and above that are resident in the United Kingdom (including Northern Ireland, the Channel Islands and the Isle of Man) and to all partnerships and companies with their registered office address in the United Kingdom (the “Participants”). The Promise is not available to employees of the AkzoNobel group of companies, their agents, wholesalers, resellers or retailers. Resellers and retailers may not submit claims on behalf of their customers.
3. The Promise covers the replacement of the Selected Product only and excludes any claim for labour or other costs in respect of the original or replacement product.
4. Claims can only be made by the person that purchased the Selected Product.
5. The Selected Product must have been applied on properly prepared surfaces and in accordance with the manufacturer’s tips and instructions (including those on-pack, datasheet and colour label instructions).
6. Claims must be submitted by contacting the AkzoNobel Customer Advice centre on either 0333 222 7070 (Dulux Trade) or 0333 222 7171 (Dulux Retail), via email to duluxpromise@akzonobel.com or post to AkzoNobel Customer Advice Centre, The AkzoNobel Building, Wexham Road, Slough, SL2 5DS, no later than 6 months after the purchase of the Selected Product. You will be required to:
- Provide a clear copy of your itemised receipt or invoice showing the details of the Selected Product that you have purchased, the date of the purchase and the price paid for the Selected Product;
- Provide a description of the issue with the colour, the finish or the coverage stated of the Selected Product;
- Provide the postcode of the address at which the Selected Product has been applied;
- Provide a photograph of the wall(s) painted with the Selected Product.
- Provide the batch number that is printed on the can
7. Provided that the Selected Product has been applied on properly prepared surfaces and in accordance with the manufacturer’s tips and instructions (including those on-pack, datasheet and colour label instructions), the claim will be deemed valid if the description of the issue and application photo demonstrate that the Selected Product is not the perfect colour or is not a uniform finish or has not provided the coverage stated on the pack.
8. We may send a representative to assess the painted area in question to verify that the claim is based on a bona fide purchase of a Selected Product and to ensure that the Selected Product and its application meets the conditions required for the Promise to apply.
9. Upon validation of a claim, a voucher for the replacement product will be sent to you by post within 28 days. You can redeem your voucher for a replacement for the Selected Product at any participating store before the voucher expiration date. Replacement products are subject to availability. Full voucher terms and conditions apply, see voucher for details. Participating stores include: B&Q, Homebase, Dulux Decorator Centres, Brewers, TP, Jewson and most independent paint retailers (please note list is correct at time of publishing but remains subject to change).
10. The voucher is issued for the recommended product to replace the Selected Product that was deemed unsatisfactory.
11. For a claim related to colour not being the colour you like, the replacement product cannot be in the same colour as the Selected Product which is the subject of the claim, and the Promise will not apply to the replacement colour. Replacement product for claims relating to colour are limited to 10L per claim and per customer claiming.
12. We reserve the right to reject claim if we have reason to believe that they are fraudulent or that there has been a violation of any of these Terms and Conditions (“T&Cs”).
13. We accept no responsibility for claims that are incomplete, illegible, damaged or lost. Proof of submission of a claim is not proof of receipt.
14. It is not necessary for customers to return the unsatisfactory product (unless we specifically request it in which case we shall arrange and pay for carriage). Returns will not be accepted. Disposal of any product is the responsibility of the customer.
15. No third party or joint submissions will be accepted.
16. The Promise does not cover problems that were caused due to reasons outside of our control (for an example an issue with the substrate) or where the Selected Product was applied on surfaces which were not properly prepared or applied otherwise than in accordance with the manufacturer’s tips and instructions.
17. Claims not made in accordance with these T&Cs will be deemed invalid. If a claim is refused because the terms of the Promise have not been met, AkzoNobel’s decision is final.
18. If any provision in these Terms and Conditions ("T&Cs") is found in any court or competent authority to be invalid, unlawful or unenforceable, that provision shall be deemed not to be part of the T&Cs and it shall not affect the enforceability of the rest of the provisions of the T&Cs.
19. We reserve the right to withdraw, amend or terminate the Promise without notice. All claims made in accordance with these T&Cs and made prior to the Promise being withdrawn, amended or terminated will still be honoured.
20. The voucher has no cash value, is not transferable or assignable and cannot be used in conjunction with any other offers or promotions. No cash or alternative to the voucher will be provided.
21. AkzoNobel shall not be liable for any:
- Conditions, warranties or other terms which are not included in the Promise or these T&Cs; or
- Any indirect or consequential loss, damage or costs incurred by any customer in connection with the Selected Product or this Promise, or the cost of any labour for the application of the Selected Product.
22. These exclusions do not exclude or restrict liability for death or personal injury resulting from the negligence of AkzoNobel, or its employees or agents or anything else that the law says we cannot exclude.
23. The Promise does not affect your statutory rights.
24. Data will be held in accordance with our Privacy Policy.
25. Please retain these T&Cs for future reference.
26. This Promise is governed by the laws of England and Wales and is subject to the exclusive jurisdiction of the courts of England and Wales.
27. In these terms and conditions “We” and “AkzoNobel” mean Imperial Chemical Industries Limited trading as ICI Paints AkzoNobel.
For all Promise related correspondence, please contacts us as per methods detailed in clause 6 above.
Dulux Weathershield Promise
We promise our paint will give you the perfect colour with a uniform finish and the coverage stated, or we’ll replace it.
1. The Dulux Promise (the "Promise") entitles a customer who has purchased Dulux; Matt, Silk or Soft Sheen, or EasyCare Matt, Kitchen or Bathroom, or Dulux Trade; Vinyl Matt, Silk or Soft Sheen, Flat Matt, Diamond Matt or Diamond Eggshell (500ml and larger packs only) or Dulux or Dulux Trade product with the Dulux Promise logo on-pack in the UK ("Selected Product") who believes that their Selected Product hasn't delivered the perfect colour, a uniform finish or the coverage stated, to a voucher to replace the Selected Product.
2. The Promise is available to private individuals and sole traders aged 16 and above that are resident in the United Kingdom (including Northern Ireland, the Channel Islands and the Isle of Man) and to all partnerships and companies with their registered office address in the United Kingdom (the “Participants”). The Promise is not available to employees of the AkzoNobel group of companies, their agents, wholesalers, resellers or retailers. Resellers and retailers may not submit claims on behalf of their customers.
3. The Promise covers the replacement of the Selected Product only and excludes any claim for labour or other costs in respect of the original or replacement product.
4. Claims can only be made by the person that purchased the Selected Product.
5. The Selected Product must have been applied on properly prepared surfaces and in accordance with the manufacturer’s tips and instructions (including those on-pack, datasheet and colour label instructions).
6. Claims must be submitted by contacting the AkzoNobel Customer Advice centre on either 0333 222 7070 (Dulux Trade) or 0333 222 7171 (Dulux Retail), via email to duluxpromise@akzonobel.com or post to AkzoNobel Customer Advice Centre, The AkzoNobel Building, Wexham Road, Slough, SL2 5DS, no later than 6 months after the purchase of the Selected Product. You will be required to:
- Provide a clear copy of your itemised receipt or invoice showing the details of the Selected Product that you have purchased, the date of the purchase and the price paid for the Selected Product;
- Provide a description of the issue with the colour, the finish or the coverage stated of the Selected Product;
- Provide the postcode of the address at which the Selected Product has been applied;
- Provide a photograph of the wall(s) painted with the Selected Product.
- Provide the batch number that is printed on the can
7. Provided that the Selected Product has been applied on properly prepared surfaces and in accordance with the manufacturer’s tips and instructions (including those on-pack, datasheet and colour label instructions), the claim will be deemed valid if the description of the issue and application photo demonstrate that the Selected Product is not the perfect colour or is not a uniform finish or has not provided the coverage stated on the pack.
8. We may send a representative to assess the painted area in question to verify that the claim is based on a bona fide purchase of a Selected Product and to ensure that the Selected Product and its application meets the conditions required for the Promise to apply.
9. Upon validation of a claim, a voucher for the replacement product will be sent to you by post within 28 days. You can redeem your voucher for a replacement for the Selected Product at any participating store before the voucher expiration date. Replacement products are subject to availability. Full voucher terms and conditions apply, see voucher for details. Participating stores include: B&Q, Homebase, Dulux Decorator Centres, Brewers, TP, Jewson and most independent paint retailers (please note list is correct at time of publishing but remains subject to change).
10. The voucher is issued for the recommended product to replace the Selected Product that was deemed unsatisfactory.
11. For a claim related to colour not being the colour you like, the replacement product cannot be in the same colour as the Selected Product which is the subject of the claim, and the Promise will not apply to the replacement colour. Replacement product for claims relating to colour are limited to 10L per claim and per customer claiming.
12. We reserve the right to reject claim if we have reason to believe that they are fraudulent or that there has been a violation of any of these Terms and Conditions (“T&Cs”).
13. We accept no responsibility for claims that are incomplete, illegible, damaged or lost. Proof of submission of a claim is not proof of receipt.
14. It is not necessary for customers to return the unsatisfactory product (unless we specifically request it in which case we shall arrange and pay for carriage). Returns will not be accepted. Disposal of any product is the responsibility of the customer.
15. No third party or joint submissions will be accepted.
16. The Promise does not cover problems that were caused due to reasons outside of our control (for an example an issue with the substrate) or where the Selected Product was applied on surfaces which were not properly prepared or applied otherwise than in accordance with the manufacturer’s tips and instructions.
17. Claims not made in accordance with these T&Cs will be deemed invalid. If a claim is refused because the terms of the Promise have not been met, AkzoNobel’s decision is final.
18. If any provision in these Terms and Conditions ("T&Cs") is found in any court or competent authority to be invalid, unlawful or unenforceable, that provision shall be deemed not to be part of the T&Cs and it shall not affect the enforceability of the rest of the provisions of the T&Cs.
19. We reserve the right to withdraw, amend or terminate the Promise without notice. All claims made in accordance with these T&Cs and made prior to the Promise being withdrawn, amended or terminated will still be honoured.
20. The voucher has no cash value, is not transferable or assignable and cannot be used in conjunction with any other offers or promotions. No cash or alternative to the voucher will be provided.
21. AkzoNobel shall not be liable for any:
- Conditions, warranties or other terms which are not included in the Promise or these T&Cs; or
- Any indirect or consequential loss, damage or costs incurred by any customer in connection with the Selected Product or this Promise, or the cost of any labour for the application of the Selected Product.
22. These exclusions do not exclude or restrict liability for death or personal injury resulting from the negligence of AkzoNobel, or its employees or agents or anything else that the law says we cannot exclude.
23. The Promise does not affect your statutory rights.
24. Data will be held in accordance with our Privacy Policy.
25. Please retain these T&Cs for future reference.
26. This Promise is governed by the laws of England and Wales and is subject to the exclusive jurisdiction of the courts of England and Wales.
27. In these terms and conditions “We” and “AkzoNobel” mean Imperial Chemical Industries Limited trading as ICI Paints AkzoNobel.
For all Promise related correspondence, please contacts us as per methods detailed in clause 6 above
Tested & Approved by Professional Decorators
Dulux Trade products undergo rigorous testing to ensure that they lives up to decorators’ expectations and genuinely deliver on the benefits promised.
Following laboratory testing under controlled conditions, Dulux Trade asks professional decorators to review the product in three stages:
- Assessments by an internal Dulux panel of professional decorators
- Assessments by a panel of external professional decorators
- Field trials that put the product to the test under real-life conditions
PROMOTIONAL TERMS and CONDITIONS
Let's Colour 2026
- Entry Deadline: All entries must be submitted via the official entry form at www.dulux.co.uk/letscolour2026 by 14th November 2025. Entries submitted via email or other means will NOT be considered. After this date, entries will be closed for 2025.
- Eligibility: Entries are open to community and not-for-profit/charity projects only. Commercial or private projects are not eligible.
- Judging Process: Projects will be assessed by Dulux Paints UK (ICI) and our charity partner VIY (Volunteer It Yourself). Judging will take place during November and December 2025, and winning projects will be announced before the end of January 2026.
- Awards: A minimum of 3 projects will be selected as winners under the Let’s Colour Project campaign. Dulux and the winning projects will work with VIY to complete the proposed painting project, with each winning project receiving up to 100 litres of paint, depending on project requirements. The winning projects will receive the VIY experience over a 1-week period, all finalised in a Service Level Agreement between VIY and the winning community organisation. As part of the VIY model, VIY will engage local NEET and at-risk young people to learn decorating skills, all mentored and guided by VIY's Trade Mentors (professional tradespeople), who will ensure and sign-off all works to a high standard with the winning projects, alongside Dulux colleagues and customers also volunteering their time on the project. The young people will gain Entry Level 3 City & Guilds accreditations and will be supported to find further education/training/employment opportunities through VIY and Dulux.
- There are 3 categories of competition, (1) Chillout and learning spaces. (2) Active, sports, dance and movement spaces. (3) Places for connecting with people and nature. All decision as to the correct category to enter will be validated by the panel. No correspondence will be entered into.
- Paint Allocation: The Dulux and VIY team will assess each project to determine the appropriate volume of paint. No cash alternatives will be offered.
- Delivery: Paint will be delivered to winning projects through a local Dulux paint stockist. Accessories and other equipment (e.g., rollers, brushes, overalls, ladders) are not included for the winning projects but as detailed in point 4, management of project, labour and application of paint is included in the VIY experience that winners will receive.
- Media: Dulux Paints UK (ICI) will capture before and after media (photos and/or videos) of the project for PR purposes. Permission will be requested, and a consent form may need to be signed by the party.
- Data Privacy: Information submitted through the entry form will be stored securely. Entrants have the right to request the removal of their personal data at any time, in accordance with GDPR guidelines. Please refer to our Privacy Statement found here: Privacy Policy | Dulux. We work with our community partner VIY (Volunteer It Yourself) who will project manage all winning projects. Your data will be shared with VIY (Volunteer It Yourself) in order to process applications and manage winning projects. They will contact you to ask for more information and help plan your project. See VIY (Volunteer It Yourself) data protection statement here.
- Final Decision: The decision of the judging panel is final and no correspondence will be entered into.
Dulux Academy Course Discount Email Subscriber Reactivation 2025 Terms and Conditions
- The Dulux Academy Email Subscriber Reactivation offer will run from 15th December until 11:59pm on 31st March 2026.
- The Dulux Academy Email Subscriber Reactivation offer allows the booker to receive 20% OFF Dulux Academy course/s of their choosing.
- To activate this Dulux Academy Email Subscriber Reactivation offer, the discount code provided by the Promoter (Imperial Chemical Industries Limited (trading as ICI Paints AkzoNobel) must be entered correctly at checkout when booking a course online at https://academy.duluxtradepaintexpert.co.uk/.
- The Dulux Academy Email Subscriber Reactivation offer is applicable to any Dulux Academy course at any Dulux Academy location live on the website at the time of receiving the email and is subject to availability.
- The Dulux Academy Email Subscriber Reactivation offer excludes Dulux Academy Apprentice Season Ticket and Dulux Academy Professional Season Ticket purchases.
- The Dulux Academy Email Subscriber Reactivation offer excludes Dulux Academy Merchandise.
- Bookings are non-transferable at the offer price, but refunds will be given should you no longer be able to attend your selected date.
- The Promoter reserves the right, with or without cause, to exclude any bookings where there has been a violation of any of these terms and conditions.
- The Promoter's decision on all matters relating to the promotion is final and binding. No correspondence will be entered into.
- The Promoter reserves the right to amend or withdraw this promotion in whole or in part, temporarily or permanently, without prior notice.
- To the fullest extent permitted by law, The Promoter excludes: a - all conditions, warranties and other terms which might otherwise be implied; and b - any liability for any direct, indirect or consequential loss or damage incurred by any person in connection with this promotion. This shall not be deemed to exclude or restrict liability for death or personal injury resulting from the negligence of the Promoter or its employees or agents.
- All consumers redeeming the Dulux Academy Email Subscriber Reactivation offer agree to be bound by these terms and conditions. Please keep a copy of these terms and conditions or contact the Promotor for a copy.
- Nothing in these terms and conditions restricts your statutory rights as a consumer. This promotion is governed by English law and is subject to the exclusive jurisdiction of the English courts. The Promoter is Imperial Chemical Industries Limited (trading as ICI Paints AkzoNobel), Wexham Rd, Slough SL2 5DS.
Dulux Trade Survey 2026 Prize Draw Terms & Conditions
WIN a Dulux Trade branded beanie & flask
To be able to be entered into the prize draw, the survey must be completed, along with a name and valid email address by 23:59 on Sunday 22nd February 2026. You will be entered into a prize draw with 14 winners selected at random winning the Dulux Trade branded beanie & flask. The winner will be contacted via email to confirm their postal addresses.
To receive the prize, the winner will need to provide a UK address, phone number and email address which will be used by AkzoNobel for the sole purpose of fulfilling the prize. If the winner fails to provide their contact details within 14 days of initial contact from AkzoNobel, the prize will be offered to the next chosen winner.
AkzoNobel reserves the right, with or without cause, to exclude any participants in this Competition or withhold any prize where there has been a violation of any of these terms and conditions.
AkzoNobel’s decision on all matters relating to the prize draw is final and binding. No correspondence will be entered into.
AkzoNobel reserves the right to amend or withdraw this Competition in whole or in part, temporarily or permanently, without prior notice. AkzoNobel reserves the right to substitute these prizes for prizes of equal or greater value if necessary in its opinion. AkzoNobel reserves the right to hold void, suspend, cancel, or amend the prize competition where it becomes necessary to do so.
To the fullest extent permitted by law, AkzoNobel excludes:
- all conditions, warranties and other terms which might otherwise be implied; and
- any liability for any direct, indirect or consequential loss or damage incurred by any participant in connection with this free prize draw competition. This shall not be deemed to exclude or restrict liability for death or personal injury resulting from the negligence of AkzoNobel or its employees or agents.
Nothing in these terms and conditions restricts your statutory rights as a consumer.
AkzoNobel will only process your personal information as set out in the privacy policy.
The personal information received for the purpose of the survey will not be used in any marketing communications.
Nothing in these terms and conditions restricts your statutory rights as a consumer. This prize draw is governed by English law and is subject to the exclusive jurisdiction of the English courts. The Promoter is Imperial Chemical Industries Limited (trading as ICI Paints AkzoNobel), Wexham Rd, Slough SL2 5DS.
Dulux Trade Rhythm of Blues – Clerkenwell Design Week Competition
- By entering this free prize draw competition (“Competition”), participants agree to be bound by the following terms and conditions.
- This Promotion is being run by AkzoNobel and is not administered by Clerkenwell Design Week.
- This Competition is open to all residents of the UK, aged 18 years and over, excluding employees of AkzoNobel, its subsidiaries and affiliates, their immediate families/households, agents, entities and their subsidiaries, affiliates and immediate families/households associated with the available prizes, or anyone else connected professionally with the Competition. The Competition is only open to individuals and companies and organisations are not eligible to enter.
- In entering the competition, you confirm that you are eligible to do so and eligible to claim the prize.
- AkzoNobel may disqualify Competition entries that are:
a. deemed offensive or promotes or endorses violence, homophobia, racism or any other socially unacceptable or illegal material in the sole opinion of AkzoNobel;
b. automatically generated by computer;
c. completed by third parties or in bulk (e.g. spam entries);
d. illegible, have been altered, reconstructed, forged or tampered with;
e. not the participants own and original work;
f. incomplete; or
g. duplicated.
- Participants may submit multiple entries.
- AkzoNobel reserves all rights to disqualify participants if conduct is contrary to the spirit or intention of the Competition.
- To submit a valid entry -
a. Participants must submit their design as a low-res PDF (max file size 10MB) to this email address decr.colourstudio@akzonobel.com
b. The design must incorporate the 3 Dulux Trade Colours of the Year – Free Groove™, Mellow Flow™ & Slow Swing™.
c. The design must take into account the lightbox dimensions. The design will ultimately be printed onto 2 lightboxes (same design on each). Lightbox dimensions are: Face of Lightbox x 1 – 2016mm high x 1512 mm wide
d. A written design statement (150–250 words) explaining how the concept brings together:
- “Meeting of Minds”
- Dulux Colour of the Year palette
- Your unique design thinking
- The closing date for entries is 10th March 2026 at 11:59 pm. Entries received after this will not be accepted. No responsibility is accepted by AkzoNobel for entries that are lost or delayed in transmission, incomplete, or illegible, including, for example, as a result of any equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind.
- 1 winner will be selected from the eligible entries. The prize is (1) – The supplied design will be printed onto 2 lightboxes which will appear on the stage, at the Church of Design, for the duration of Clerkenwell Design Week (19th- 21st May 2026), (2) £500 prize money, (3) 1‑to‑1 colour workshop at the Dulux Academy, where the winner will mix and name their own bespoke colour.
- There is no cash alternative for the prize or any part thereof.
- AkzoNobel reserves the right to re-draw the prize if a winner cannot be contacted, if the winner’s entry is not valid as per the point 8, or if the winner is unable to supply the high-res format of the works by the agreed date.
- Winners will be contacted by Friday 13th March 2026. Winners are responsible for ensuring their privacy settings allow direct messages to be received via email and telephone. AkzoNobel will make reasonable efforts to contact the winners, however it reserves the right to re-draw the prize if a winner is unable to be contacted or does not respond to contact or claim the prize within 5 days.
- Design entries will be judged by Marianne Shillingford, Dulux’s Creative Director and Martha Dunican, Dulux Trade Colour Consultant. The winner will be selected by 13th March 2026, and the Promoter will notify the winner via the contact email or telephone number provided. The winner will only receive correspondence regarding this competition.
- Judging criteria:
- Design must be submitted by 11:59pm 10th March 2026.
- Design must include the 3 Dulux Colours of the Year – Rhythm of Blues.
- Free Groove™ - Hex code: #024A7F
- Mellow Flow™ - Hex code: #95A7B4
- Slow Swing™ - Hex code: #2C3241
- Design must take into account the final light box dimensions – Face of Lightbox x 1 – 2016mm high x 1512 mm wide
- Design must include a written design statement (150–250 words) explaining how the concept brings together:
- “Meeting of Minds”
- Dulux Colour of the Year palette
- Your unique design thinking
- Digital design must be sent via email as a PDF (max size 10MB) to this email address - decr.colourstudio@akzonobel.com
- By entering this Competition, you accept that AkzoNobel will use your design across promotional materials including the lightboxes on display during Clerkenwell Design Week 2026, and across email, social, paid media, PR, and web. The designer’s name will be included where the winner’s design is used. Dulux Trade, Clerkenwell Design Week and any other sponsor logos will be added to the lightbox by the organisers. These do not need to be included in the design supplied by the entrant.
- To receive the prize, the winner will need to provide a phone number and email address, which will be used by AkzoNobel for the sole purpose of fulfilling the prize.
- Once a winner is chosen, AkzoNobel will contact the winner to arrange the delivery of high-res assets/artwork files, in order for the lightboxes to be printed. The winner will not be expected to pay any costs towards printing.
- The prize of £500 prize monies will be sent to the winner within 30 days of the winner being selected. The £500 prize monies will be sent via a bank transfer. The winner will be contacted by AkzoNobel to arrange the transfer securely. The prize of a day at Dulux Academy will be arranged by AkzoNobel and the winner, within 30 days of the winner being selected.
- AkzoNobel reserves the right, with or without cause, to exclude any participants in this Competition or withhold any prize where there has been a violation of any of these terms and conditions.
- AkzoNobel’s decision on all matters relating to the prize draw is final and binding. No correspondence will be entered into.
- AkzoNobel reserves the right to amend or withdraw this Competition in whole or in part, temporarily or permanently, without prior notice. AkzoNobel reserves the right to substitute these prizes for prizes of equal or greater value if necessary in its opinion. AkzoNobel reserves the right to hold void, suspend, cancel, or amend the prize competition where it becomes necessary to do so.
Dulux Trade Weathershield Prize Draw 2026: Dulux Trade Weathershield Cap & Bottle Bundle
- By entering this Prize Draw (“Prize Draw”), participants agree to be bound by the following terms and conditions.
- This Prize Draw is open to all residents of the UK, aged 18 years and over, excluding employees of AkzoNobel, its subsidiaries and affiliates, their immediate families/households, agents, entities and their subsidiaries, affiliates and immediate families/households associated with the available prizes, or anyone else connected professionally with the Prize Draw. The Prize Draw is only open to individuals and companies and organisations are not eligible to enter. Individuals may submit entries based on works they have carried out on behalf of their employer, company or organisation, provided that the individual has personally completed the majority of the decoration works.
- To enter the Prize Draw, participants must register their interest in the Draw via the entry landing page provided in the email sent to Dulux Trade’s database in March 2026.
- Each entry must be submitted via the entry landing page provided in the email before 23:59 GMT on Tuesday 31st March 2026.
- Only one entry per person will be permitted.
- AkzoNobel may, at its full discretion, disqualify Prize Draw entries that are:
a. deemed offensive, derogatory, abusive or promotes or endorses violence, homophobia, racism or any other socially unacceptable or illegal material in the sole opinion of AkzoNobel;
b. automatically generated by computer;
c. completed by third parties or in bulk (e.g., spam entries);
d. illegible, have been altered, reconstructed, forged, or tampered with;
e. photocopies and not originals;
f. incomplete; or
g. duplicated.
- AkzoNobel reserves all rights to disqualify participants if conduct is contrary to the spirit or intention of the Prize Draw.
- Twenty (20) prizes will be awarded at random to an eligible entry. The prize is one (1) Weathershield Bundle per winner, consisting of one (1) Weathershield cap and one (1) Weathershield sports bottle. There will be 20 winners chosen from the valid entries, awarded at random.
- Winners are limited to one (1) Weathershield Bundle.
- There is no cash alternative for the prize or any part thereof.
- The winners will be contacted via email. AkzoNobel reserves the right to re-draw the prize if the winner is not eligible or cannot be contacted.
- To receive the prize, the winner will need to provide a valid UK address which will be used by AkzoNobel for the sole purpose of fulfilling the prize. Once received, the prize of one (1) Weathershield Bundle consisting of one (1) Weathershield cap and one (1) Weathershield sports bottle, will be dispatched to the winner.
- AkzoNobel reserves the right, with or without cause, to exclude any participants in this Prize Draw or withhold any prize where there has been a violation of any of these terms and conditions.
- AkzoNobel’s decision on all matters relating to the Prize Draw is final and binding. No correspondence will be entered into.
- AkzoNobel reserves the right to amend or withdraw this Prize Draw in whole or in part, temporarily or permanently, without prior notice. AkzoNobel reserves the right to substitute these prizes for prizes of equal or greater value if necessary, in its opinion. AkzoNobel reserves the right to hold void, suspend, cancel, or amend the Prize Draw where it becomes necessary to do so.
- To the fullest extent permitted by law, AkzoNobel excludes:
a. all conditions, warranties and other terms which might otherwise be implied; and
b. any liability for any direct, indirect or consequential loss or damage incurred by any participant in connection with this free prize draw Prize Draw. This shall not be deemed to exclude or restrict liability for death or personal injury resulting from the negligence of AkzoNobel or its employees or agents.
- AkzoNobel will only process your personal information as set out in the privacy policy.
- By entering the Prize Draw, participants agree that any personal information provided with their entry may be held and used by AkzoNobel or its agents and suppliers to administer the Prize Draw.
- Nothing in these terms and conditions restricts a participant’s statutory rights as a consumer. This promotion is governed by English law and is subject to the exclusive jurisdiction of the English courts. The promoter is Imperial Chemical Industries Limited, The AkzoNobel Building, Wexham Road, Slough, SL2 5DS “AkzoNobel”.