How to handle late invoice payment

Unpaid invoices don't have to be a headache. With a simple, step-by-step process, you can save your energy for the painting

Late invoice payments affect cash flow and when you have to chase money yourself, it can put your client relationships at risk. But there are simple ways you can make this process smoother.

State your terms

Clearly outline your terms of payment in all client agreements. The standard is 30 days from invoicing, and it's best never to begin a job without a signed client agreement. It can also help to put an interest statement on your invoice (see Still waiting? below).

Schedule reminders

If payment doesn't arrive on time, it’s important to send your client a reminder as soon as possible. Keep this simple and polite with some set wording, so you don't need to re-think it every time. Here is an example:

Dear (client's name),

This is a quick reminder that the following invoice is now overdue.

Invoice Date: (insert date of original invoice) Invoice No: (insert invoice number) Invoice Amount: (insert invoice amount)

Could you tell me when this payment will arrive?

Many thanks in advance.