star social-channel-googleplus surface account images colour extern-link map location store-on star brush paint-rol paint tester conditions delivery payment minus_16px plus_16px close_16px arrow-down_16px arrow-up_16px arrow-right_16px selected_16px email external-link social-facebook social-googleplus social-twitter list work business clients painters-icons-v2-source_pdf social-channel-facebook social-channel-instagram social-channel-instagram2 social-channel-twitter social-channel-youtube carrousel_prev carrousel_next download save-colour-off shopping-cart shopping-list store-finder search share save-colour-off2 save-colour-on info-off info-on workspace loader close

Your end-of-project checklist

Your end-of-project checklist

Every completed project is a real-world test for your business. So what lessons can you learn for the next job?

Hands-on experience is usually the best way to learn. Once a project is finished, use our simple project checklist to evaluate the job and find ways to improve your business.

The original scope of work

How accurate was the scope of work? If you had to do extra work, note what it was and whether you were paid for it. If you find that certain problems keep coming up - such as clients demanding extra cleaning at the end of a job - it might be that the scope of work you're creating isn't clear enough, or you're missing out on opportunities to upsell.

The resourcing

Did you underestimate the costs of materials or labour? There are some simple rules to keep in mind to help improve work evaluation and estimates. First, assume that you and any colleagues are only productive for 80% of the time: this allows for tasks taking take longer than expected. If jobs regularly take longer than you expect, you may be overestimating how quickly you work. When assessing a new project, you can take notes of your measurements directly in the Expert app to refer to when you’re working out costs and timelines.

The client feedback

How happy was the client with the finished project and did you get client feedback? An honest client reference is a useful sales tool, but can also include feedback that will help you improve the way you work.

The unexpected

Between planning and completing a job, things can go wrong. How did you deal with problems and what could you do differently next time? If the client misunderstood anything in your agreement, how could you avoid that for the next project?