Powered by you and
Brands from AkzoNobel

Put an end to 're-dos'

Put and end to re dos

How you work at the beginning of a job can help you avoid being asked to re-do work at the end

Finalising the scope of work of a project in a contract agreement with the customer before you begin reduces the risk of having to re-do it later. Here are some things to bear in mind.

Spell out the details

Put everything you've agreed with the client in writing in the scope of work. Provide as much detail as you can and don't start work without reaching an agreement. Give a full breakdown of which walls are to be painted, the number of coats, the volume and colour codes or names of paint, any preparation and cleaning work, as well as what?s not included. See 'How to create client agreements' for more on what to mention.

Create a one-sheet

A 'one-sheet' highlights the most important aspects of the job and often forms part of the client agreement. While the client agreement has all of your terms and conditions, the one-sheet is a useful reminder of the important details: colour codes or names, the expected start and finish dates, preparation work, finishes, what is to be painted and when payment is due. Keep the sheet on site as a checklist.

Check in regularly

Checking in with the client throughout the project means you can make adjustments as you go along, rather than at the end. If they're at work while you?re on the job, consider a catch-up call every few days to see if they're happy. If they're away on holiday, it might be worth sending them images of your progress by email.

Put and end to re dos 2

Make colour the client?s choice

Offering your expertise on colours is a valuable service, but to avoid problems later, always let the customer make the final selection. Use the Visualizer app to help them make a decision, then include their choice in the scope of work and client agreement, so there?s no chance of a dispute at the end of a job.

Find out what needs to go into a scope of work.

We're here to help

Everything you need to know is right here - from an encyclopedia of trade paint and trade woodcare to expert help.

All your favourite products

It's now easier to pick the right product for your project, browse through all of your favourite AkzoNobel products.

Inspired by colour

Our colour tool with over 4,000 colours will help you find the perfect colour from your preferred brand.