Contract Direct offers valuable strategic support and smart business benefits that you simply won?t find anywhere else. As well as great prices, you can also take advantage of the most professional support in the business. Here are three key benefits your business needs to know about.
1. Get support from our professional and knowledgeable team
Every Contract Direct account holder has a dedicated Account Manager. Your Account Manager is either field-based or office-based, and they can help you with the day-to-day management of your account, from sourcing stock to discussing project-specific pricing.
2. On-site services
As a Contract Direct account holder, you can take advantage of full specification support tailored to your individual requirements. This ensures that the correct preparation is highlighted and that the products specified are the most appropriate for the project location, environment and substrate type.
You can also access Technical Support Managers who can carry out a full site inspection. As well as helping you to prepare specifications to support your tenders, they can attend pre-contract, project review and post-contract assessment meetings. They will ensure collaboration and clear communication from concept to completion, designed to give your client peace of mind.
If you encounter problems, we can also visit your site to look at issues and to prepare a site visit report for you. We can also meet with your client to explain the issue and discuss the next steps. Contact your Account Manager for more information
3. Specification tools
As a Contract Direct account holder, you can access a range of useful specification tools. The Paint Specification Creator http://www.duluxtradepaintexpert.co.uk/services/dulux-paint-specification-creator is useful as a quick reference guide or to build an in-depth specification for your tenders. All you have to do is specify your surface, its condition, whether it's inside or out and what type of finish you want. The tool will search our full range of products, show you recommended choices and let you filter the right products for your project.